I too have the dreaded right hinge issue on my son s laptop.
Dell inspiron 15 5547 hinge problem.
Dell inspiron 15 5547 right side hinge issues it s very unfortunately the right side hinge of your friend computer is broken.
There was a previous thread first posted on march 9 2015 titled inspiron 5547 laptop pops open at the right side joint while closing.
Dell has a policy regarding normal wear and tear on hinges.
Inspiron 15 5547 hinge problem.
Here s a link to the service manual for your laptop taken from this webpage.
Hi snufflekin is it that the hinges are broken or that the posts the the hinges screw into in the palmrest assembly have broken.
Scroll to p 43 to.
However dell has a policy on broken hinge i think you should read it in the link below.
This is reoccurring breaking plastic.
That s not normal wear and tear.
As i bought it around one year back and on the right side of the laptop hinge leave space even after they fixed it.
Which is a design flaw.
My inspiron 5547 has a badly broken right hinge that is damaging the body of the computer.
I called and asked dell to cover the installati.
As the laptop was 3 years old when the problem developed and i saw dell disavowed any design issue in the many failures online see links below i ordered the replacement lower case online.
Dell inspiron 15 5547 hinge issue i do agree with sergt that dell have design flaws in inspiron 15 5547.
I know this is a manufacturing issue because there are about 100 other complaints about this exact issue on this support forum.